Front Office Duty Manager
Year Kerala, India
Job Description
Location: Outside Kerala Responsibilities:
- Schedule the front office staffs and supervises workload during shifts.
- Maintains the master key control.
- Verifies that accurate room status information is maintained and is properly communicated.
- Quickly resolves guest problems with efficiency and courtesy
- Evaluates the job performances of the front office employees
- Maintains a healthy work relationship and ongoing communications with all departments
- Receives information from the previous shift manager and passes on pertinent details to the incoming manager.
- Checks cashiers in and out and verifies banks and deposits at the end of each shift and enforces all cash-handling, check-cashing, and credit policies.
- Ensures the wearing of proper uniform at all times and requires all front office employees to wear proper uniforms at all times.
- Review Front office log book and Guest feedback forms on a daily basis and maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
- Upholds the hotel's commitment to hospitality.
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Job Detail
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Job IdJD2861124
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKerala, India
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EducationNot mentioned
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ExperienceYear