Job Description

Job Title:

Front Office cum Telecaller

Location:

Ayurmegha Restoration Center, Banjara Hills, Hyderabad

Job Type:

Full-time

Job Summary:

We are looking for a proactive and customer-friendly

Front Office cum Telecaller

to manage front desk operations, handle inbound and outbound calls, and engage with leads via WhatsApp and email. The ideal candidate should be well-organized, have excellent communication skills, and be comfortable managing multiple tasks efficiently.

Key Responsibilities:

Front Office Management:

Greet and assist walk-in customers and patients professionally. Manage appointment scheduling and maintain patient records. Coordinate with doctors and therapists to ensure smooth clinic operations. Keep the reception area organized and welcoming.

Telecalling & Lead Management:

Handle

inbound and outbound calls

for inquiries, follow-ups, and patient engagement. Provide detailed information about Ayurmegha's services, offers, and treatments. Convert inquiries into confirmed bookings by effectively explaining benefits.

WhatsApp & Email Communication:

Send promotional messages, appointment reminders, and follow-ups via

WhatsApp and email

. Respond promptly to customer queries on digital platforms. Maintain a structured database of leads and ensure regular engagement.

Administrative & Marketing Support:

Assist in billing, invoicing, and payment processing. Maintain accurate reports of customer interactions and appointments. Support marketing activities, event coordination, and promotional campaigns.

Requirements:

Qualification:

Any graduate.

Experience:

1-3 years in front office, telecalling, or customer service (Healthcare/Ayurveda experience is a plus).

Skills:

Excellent verbal and written communication in

English, Hindi, and Telugu

. Strong interpersonal and persuasion skills. Proficiency in

MS Office, WhatsApp Business, and Email handling

. Ability to multitask and manage patient inquiries efficiently.

Salary:

Competitive, based on experience.

How to Apply:

Interested candidates can send their resumes to

jamuna@ayurmegha.com

or contact

+91 8147209377

Job Type: Full-time

Pay: ?10,000.00 - ?25,000.00 per month

Benefits:

Health insurance
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person