Job Description

About the Role:

We are seeking a Front Office & CRM Executive to manage front-desk operations and handle customer relationship management activities. The ideal candidate should possess excellent communication, organizational, and interpersonal skills, with the ability to provide a professional experience to students, parents, and visitors.

Key Responsibilities:

Greet and assist students, parents, and visitors in a courteous and professional manner. Handle incoming calls, inquiries, and correspondence efficiently. Maintain accurate student records and update CRM databases regularly. Ensure smooth and professional day-to-day front office operations. Manage fee collection, issue receipts, and ensure proper documentation.

Required Skills & Qualifications:

Excellent verbal and written communication skills. Proficiency in MS Office and CRM/data entry tools. Strong attention to detail and accuracy in handling accounts and records. Ability to interact with parents and students politely and professionally. Must be well-presented with a pleasant and approachable personality. Qualification: Must be a graduate in any discipline. Experience: 1-2 years of experience in Front Office, CRM, or accounts-related roles, preferably in an educational institution. Preference will be given to female candidates with strong communication and interpersonal skills.
Job Types: Full-time, Permanent

Pay: ₹150,000.00 - ₹400,000.00 per year

Benefits:

Cell phone reimbursement Leave encashment Paid sick time Paid time off
Work Location: In person