Job Description

Primary Objective

To manage the front office efficiently and professionally, ensuring a positive first impression for all visitors, clients, and callers, and to provide comprehensive administrative support to various departments.

Key Responsibilities

1. Reception and Guest Management

Greeting and Welcoming:

Warmly greet and welcome guests, visitors, and clients as they arrive, setting a positive tone.

Visitor Assistance:

Direct visitors to the appropriate person or office and notify staff of their arrival.

Security and Access Control:

Monitor and manage visitor logs, issue temporary passes, and ensure adherence to office security procedures.

Reception Area Maintenance:

Ensure the reception area, lobby, and main meeting rooms are tidy, presentable, and well-stocked with necessary materials (e.g., forms, magazines).
2. Communication Management

Phone Operations:

Answer, screen, and forward incoming phone calls promptly and professionally.

Inquiries:

Provide accurate basic information in person and via phone/email regarding the company, its services, and staff.

Mail and Deliveries:

Receive, sort, and distribute daily mail, courier packages, and deliveries.

Outgoing Correspondence:

Coordinate outgoing mail and express shipments.
3. Administrative and Clerical Support

Scheduling:

Update calendars and schedule/coordinate meetings, appointments, and conference room bookings.

Office Supplies:

Monitor and order front office supplies (stationery, kitchen supplies, etc.) and maintain an inventory of stock.

Record Keeping:

Perform general clerical duties such as filing, photocopying, scanning, data entry, and faxing.

Team Support:

Assist other administrative staff or departments with overflow work and projects as needed.

Qualifications and Skills

Bachelor's degree in Business Administration, Hospitality, or a related field is often preferred. Proven work experience (1-3 years) as a Front Office Executive, Receptionist, or in a similar customer-facing role.
Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Work Location: In person