Job Description

Job Overview

We are seeking an energetic and highly organized Front Office Co-Ordinator to be the welcoming face of our organization. This pivotal role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will possess strong office management skills, excellent communication abilities, and a proactive attitude to support daily operations. As a key point of contact, you will create a positive first impression for visitors, clients, and team members alike, fostering an efficient and friendly environment.

Responsibilities

Greet visitors, clients, and staff with professionalism and enthusiasm, ensuring they feel welcomed and valued. Manage multi-line phone systems, directing calls accurately and courteously while providing exceptional phone etiquette. Handle all front desk duties including checking in visitors, issuing badges, and maintaining visitor logs. Perform data entry tasks using Microsoft Office applications and Google Workspace to update records, schedules, and correspondence. Maintain organized filing systems--both digital and physical--to ensure quick retrieval of documents. Support office management activities such as calendar management, appointment scheduling, and coordinating meetings. Assist with clerical tasks including proofreading documents, managing incoming/outgoing mail, and supporting bookkeeping activities like QuickBooks entries. Provide customer support by addressing inquiries promptly and professionally via phone or email. Manage office supplies inventory and coordinate with vendors for procurement needs. Uphold excellent office procedures by maintaining high standards of organization, time management, and attention to detail.

Experience

Candidates should bring a minimum of one year of office or administrative experience in a fast-paced environment. Prior experience as a receptionist or in roles such as medical or dental receptionist is highly desirable. Bilingual abilities are a valuable asset for effective communication with diverse clients and team members. Proficiency in computer literacy--including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets), data entry skills, and familiarity with QuickBooks--is essential. Strong organizational skills combined with excellent phone etiquette and customer service expertise will enable success in this role. Experience with office management tools such as multi-line phone systems, calendar management software, and clerical procedures will set candidates apart. Join us to be part of a vibrant team dedicated to delivering outstanding service while supporting the seamless operation of our organization!

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person