Job Description

PLATINUM ROYAL EXCELLENCY [Pratap Nagar Udaipur]

Front desk associate

Key Responsibilities:

Provide friendly and efficient customer service to guests On site. Handle check-ins, check-outs, reservations, and cancellations Ensure all guest records are accurate and confidential Troubleshoot common issues and escalate when necessary Promote hotel amenities, services, and upsell when appropriate
What We're Looking For:

Previous customer service or front desk experience (hospitality experience a plus) Excellent verbal and written communication skills Comfortable using hotel software systems (IDS,OPERA), phone systems, and communication tools Highly organized and able to multitask in a fast-paced environment Reliable internet connection and a quiet, distraction-free workspace Flexibility to work evenings, weekends, or holidays as needed A friendly, professional, and proactive attitude
Job Type: Full-time

Pay: ?13,000.00 - ?15,000.00 per month

Schedule:

Day shift Morning shift Night shift Rotational shift
Supplemental Pay:

Overtime pay Yearly bonus
Experience:

Hotel Front Desk: 1 year (Required)
Language:

English (Required) Hindi (Preferred)
Location:

Ahmedabad, Gujarat (Required)
Job Types: Full-time, Permanent

Pay: ?13,000.00 - ?15,000.00 per month

Benefits:

Food provided Provident Fund
Work Location: In person