Front Office Associate

Year    Udagamandalam, Tamil Nadu, India

Job Description


  • Welcome guests and giving a found farewell to guest.
  • Overseeing VIP guests, arrivals and departures.
  • Coordinating and multi-tasking job duties in a busy environment.
  • Should possess detailed information about the Property, city as well as the competition.
  • Providing excellent customer service as per hospitality standards.
  • Greeting guests as they enter and exit the Property.
  • Providing information regarding the Company, town attractions, activities etc.
  • Check on VIP arrival, complete their pre-registration formalities.
  • Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
  • Co-ordinate with housekeeping for cleanings.
  • Collect Guest feedback during guest departure along with his likes and dislikes.
  • Should be able to handle all guests without bias or prejudice.
  • Follow the house rules and policies laid down by the management.
  • Adhere to strict staff grooming and hygiene standards.
  • Consciously and continuously strive to better her skills and increase her knowledge.
  • Good command of the English language is essential, both written and verbal
  • Must possess strong organization time management skills, attention to detail.
  • Must be guest service focused and a team player.
  • Positive attitude and outgoing personality is essential.
  • Must be able to work shifts - days, evenings, weekends and holidays.
  • Professional in demeanor and presentation.
  • Personable, enthusiastic, self-motivated and able to work independently.
  • Observant, discriminating and detail-oriented
  • Strong interpersonal and organizational skills.
Job Type: Full-time Salary: Up to \xe2\x82\xb914,000.00 per month Benefits:
  • Food provided
  • Health insurance
  • Leave encashment
  • Provident Fund
Schedule:
  • Evening shift
  • Morning shift
  • Rotational shift
Supplemental pay types:
  • Yearly bonus
Ability to commute/relocate:
  • Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Diploma (Preferred)
Experience:
  • Microsoft Office: 1 year (Preferred)
Speak with the employer
+91 7022721421

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Job Detail

  • Job Id
    JD3151410
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Udagamandalam, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year