Job Description

- Front Office Associate

Position:

Front Office Associate

Salary:

Up to ?18,000 per month

Benefits:

Food & Accommodation Provided

Minimum Tenure:

6 Months

Location:

[Hotel/Resort Name]

About the Role:

We are looking for a courteous, customer-focused

Front Office Associate

to join our team. The ideal candidate will be responsible for handling guest interactions, check-in/check-out processes, and ensuring a smooth and pleasant guest experience.

Key Responsibilities:

Welcome guests warmly and assist with check-in and check-out procedures. Manage guest reservations, room assignments, and maintain accurate records. Handle guest queries, requests, and complaints professionally and promptly. Coordinate with housekeeping and other departments for smooth operations. Manage billing, payments, and maintain the front desk cash register. Maintain the cleanliness and organization of the front desk area. Follow hotel policies, procedures, and safety standards. Provide information about facilities, services, and local attractions.

Requirements:

Minimum 6 months of experience in Front Office, Customer Service, or Hospitality (preferred). Good communication and interpersonal skills. Basic computer knowledge (PMS experience is an added advantage). Positive attitude, grooming standards, and a strong customer service mindset. Ability to work in rotational shifts.

Benefits:

Salary up to

?18,000 per month

Free food and accommodation

Opportunity for career growth within the organization Supportive and professional work environment
Interested Candidate Share Your cv - 6366990335

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Food provided Health insurance
Work Location: In person