Welcome guests warmly and ensure efficient check-in and check-out procedures.
Handle guest inquiries, reservations, and complaints promptly and professionally.
Coordinate with housekeeping, reservations, and other departments for smooth operations.
Maintain guest records, billing, and payments accurately in the PMS.
Manage room allocations and assist with special requests.
Ensure lobby area and front desk are well-maintained and presentable.
Provide information on hotel facilities, local attractions, and transportation options.
Job Type: Full-time