The front office staff is responsible for receiving and greeting the patients and visitors. They attend phone calls, answer inquiries, and assist patients in filling up documents.
Ensure availability of treatment needed for the patient and file and retrieve patient records.
They make appropriate and timely scheduled appointments of patients with correct doctors. The staff must have time management skills, as patients don't like to wait unnecessarily for doctor's consultation.
Reaching out to patients about their appointments and doing regular follow-up phone calls is also a key role of front office staff. This is a very important gesture that makes an institute stand out in terms of reputation.
Help distressed and anxious patients and respond to emergencies
Job Type: Full-time
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
Provident Fund
Schedule:
Rotational shift
Experience:
* total work: 1 year (Preferred)
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