Job Description

We are looking for a polite, organized, and customer-friendly

Front Office Associate

to join our laptop service company. The ideal candidate will be the first point of contact for customers, responsible for receiving laptops, registering complaints, coordinating with technicians, and maintaining customer communication.

Key Responsibilities

Greet and assist walk-in customers and handle inquiries Create and manage job sheets/service orders Coordinate between customers and technical team Make reminder calls for follow-ups, delivery, and updates Handle billing, receipts, and basic documentation Maintain a clean and organized front desk Basic Software Installation, parts replacement if possible

Required Skills

Good communication skills (English/Tamil) Basic computer knowledge (Microsoft Office, email, printing) Ability to handle customer interactions professionally Organized and detail-oriented Ability to multitask and work under pressure

Qualifications

Minimum 12th pass; Diploma, Graduation preferred Experience in customer service/reception is a plus.

Benefits

Training provided Friendly work environment
Job Type: Full-time

Pay: ?10,000.00 - ?16,000.00 per month

Work Location: In person