Job Description

Job Title

: Female Front Office Manager

Location

: DJ LIFESTYLE AND FITNESS STUDIO, Akkarai , ECR Road Chennai

Job Type

: Full-Time

Salary

: Competitive, based on experience

:

DJ Lifestyle and Fitness Studio is seeking an enthusiastic, organized, and friendly

Female Front Office Manager

to oversee our front desk operations and ensure our members have the best possible experience. This is an exciting opportunity for an individual who thrives in a fast-paced environment, has excellent communication skills, and has a passion for fitness and wellness.

Key Responsibilities:

Customer Service & Member Relations:

Greet members and visitors with a positive attitude, ensuring a welcoming and professional environment. Respond to member inquiries, resolve complaints, and ensure customer satisfaction. Maintain positive relationships with members to encourage retention and enhance the overall member experience.

Front Desk Operations:

Manage day-to-day front desk operations, ensuring smooth check-ins, check-outs, and membership sign-ups. Answer phone calls and emails, providing information about gym services, memberships, and classes. Schedule appointments, personal training sessions, and group classes.

Membership & Payments:

Process new memberships, renewals, cancellations, and payments. Maintain accurate records of member details and payment history. Promote membership packages and upsell gym services like personal training and specialized classes.

Administrative Support:

Perform administrative tasks such as filing, scheduling, and report generation. Assist in managing schedules for trainers, classes, and gym events. Handle inventory and assist with retail sales, including merchandise.

Team Leadership:

Supervise front desk staff, ensuring high levels of performance, professionalism, and customer service. Provide training and guidance to new team members. Work closely with management to improve front office operations and enhance the overall member experience.

Facility & Cleanliness Management:

Ensure the front desk area and gym entrance are neat, clean, and organized. Report any maintenance or equipment issues to the appropriate team for resolution.

Sales & Marketing Support:

Assist with promotional campaigns, events, and member engagement activities. Help with member retention strategies by promoting gym services and memberships.

Qualifications:

Gender Preference

: Female (due to the nature of the role and gym environment) High school diploma or equivalent required; college degree preferred. 1-2 years of experience in a front desk, customer service, or office management role, preferably in a fitness or wellness environment. Strong communication and interpersonal skills with a friendly, approachable demeanor.
Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

Flexible schedule Internet reimbursement
Education:

Bachelor's (Preferred)
Experience:

Microsoft Office: 1 year (Preferred) total work: 1 year (Preferred)
Language:

English (Preferred)
Location:

Injambakkam, Chennai, Tamil Nadu (Preferred)
Work Location: In person

Speak with the employer

+91 7845099001