Greet guests upon arrival, register them, provide information about hotel services, address their needs, and resolve any complaints.
Reservations & Check-in/out:
Manage room bookings, handle check-in and check-out procedures, assign rooms, and manage guest accounts.
Communication:
Answer and direct phone calls, respond to emails and correspondence, and act as a central point of contact for guests and other departments.
Administrative Tasks:
Maintain the cleanliness and organization of the reception area, handle administrative tasks like data entry, filing, and photocopying, and manage mail and packages.
Operations & Coordination:
Coordinate with other hotel departments like housekeeping and maintenance to ensure a smooth guest experience and oversee front office operations.
Job Type: Full-time
Pay: ₹15,000.00 - ₹16,000.00 per month
Work Location: In person
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