Job Description

Guest Service:

Greet guests warmly, assist with check-in and check-out procedures, and provide information about hotel services, amenities, and local attractions.

Reservations:

Manage reservations, including confirming bookings, making changes, and handling cancellations.

Communication:

Answer phone calls, emails, and other inquiries efficiently and professionally.

Check-In and Check-Out:

Verify guest information, process payments, and issue room keys during check-in. Facilitate check-outs, settle bills, and collect room keys.

Guest Support:

Address guest inquiries, resolve complaints, and coordinate with other departments to fulfill guest needs.

Administrative Tasks:

Maintain accurate records, manage room assignments, and ensure the cleanliness and organization of the front desk area.

Proficiency in Hotel Systems:

Utilize hotel management software and other relevant tools for reservations, check-ins, and check-outs.
Job Type: Full-time

Pay: ₹9,000.00 - ₹12,000.00 per month

Benefits:

Food provided Paid sick time
Language:

Hindi (Required) English (Preferred)
Work Location: In person