We are looking for a well-presented and guest-oriented
Front Office Associate
to join our team at
The Roseate Ganges
. The ideal candidate will ensure smooth front desk operations, deliver exceptional guest service, and create a memorable first impression in line with our luxury hospitality standards.
Responsibilities:
Welcome and assist guests with warmth and professionalism.
Handle check-ins, check-outs, and reservations efficiently.
Manage guest inquiries, feedback, and special requests.
Coordinate with housekeeping and other departments for seamless service.
Process billing, cash handling, and maintain accurate records.
Ensure compliance with hotel policies and brand service standards.
Requirements:
2-3 years of experience in Front Office or Guest Relations (luxury hotel experience preferred).
Strong verbal communication and interpersonal skills.
Knowledge of
PMS systems (Opera preferred/ Advantage)
.
Presentable, confident, and customer-focused attitude.
Willingness to work flexible hours and rotational shifts.
Perks & Benefits:
Career growth within Roseate Hotels & Resorts.
Training and development opportunities.
Beautiful work environment surrounded by nature.
Job Type: Full-time
Pay: ₹20,000.00 - ₹22,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Health insurance
Life insurance
Paid sick time
Provident Fund
Ability to commute/relocate:
Rishikesh, Uttarakhand: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education: