Job Description

Key Responsibilities:

Greet and assist guests during check-in, check-out, and throughout their stay Handle reservations, room assignments, and billing accurately Manage guest queries and complaints in a professional and timely manner Coordinate with housekeeping and other departments for smooth operations Maintain records, reports, and front office logs Ensure the front desk area is organized and presentable at all times Upsell rooms and resort services when possible

Requirements:

1-2 years of experience in Front Office/Reception (hotel or resort preferred) Working knowledge of

Ezee Optimus

,

Djubo

, and

MS Office

(Word, Excel, Outlook) Excellent communication skills (English and Hindi preferred) Pleasant personality with a professional attitude Ability to multitask and work in a fast-paced environment Flexibility for shift duties, weekends, and holidays

Benefits:

Accommodation and meals provided (if applicable) Salary as per experience and industry standards Opportunities for career growth and development
Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Food provided Paid sick time Paid time off Provident Fund
Education:

Bachelor's (Preferred)
Experience:

Front Office: 1 year (Required)
Work Location: In person