Front Office Associate Job in Spring Valley Spa Resort by DLS Hotels,

Front Office Associate

Year Mussoorie, UL, IN, India

Spring Valley Spa Resort by DLS Hotels,

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Job Description

Key Responsibilities:

Guest Services:

Warmly greet, register, and assign rooms; handle guest inquiries, requests, and complaints with professionalism.

Check-in/Check-out:

Process guest registration, collect information, verify payment methods, issue keys, and present final bills.

Reservations:

Manage online, phone, and walk-in bookings, modifications, and cancellations.

Communication Hub:

Answer phones, transfer calls, take messages, and relay guest needs to relevant departments (housekeeping, maintenance).

Information Provider:

Offer details on hotel amenities, services, and local attractions.

Administrative Tasks:

Maintain accurate guest records, update hotel systems, and prepare daily reports.

Financial Handling:

Manage cash, credit card transactions, and balance cash floats.
Job Type: Full-time

Pay: ?13,000.00 - ?15,000.00 per month

Work Location: In person

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Job Detail

Job Id

JD5121210
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

Mussoorie, UL, IN, India
Education

Not mentioned
Experience

Year

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