Job Description

Hotel Sapphire Blue, Bhopal - A vibrant hospitality destination with 28 well-appointed rooms, 2 F&B outlets, and extensive indoor & outdoor banquet facilities - is looking for a passionate and results-driven Front Office - Associate/Assistant to join our team!

Requirements

Female candidate with

good communication skills

and a

pleasant personality

.

Fluent in English

(spoken communication must be clear and confident). Minimum

2 years' experience in Front Office / Guest Services

in a hotel environment.

Hands-on experience in IDS software

for check-in, check-out, billing & reservation. Good knowledge of

guest handling, room allocation, reservation processes, billing, and reports

. Ability to

manage calls, emails, guest queries, complaints, and coordination with departments

. Must be

punctual, well-groomed, professional, customer service-oriented

, and able to multitask.

Job Responsibilities

Welcome guests with warmth and ensure a smooth check-in & check-out process. Manage

room reservations, guest registrations, billing & payments

through IDS. Maintain records, update reports, and handle day-to-day front office operations. Coordinate with

Housekeeping, Sales, F&B, and other departments

for guest needs. Respond promptly and professionally to

inquiries, calls, emails, and guest concerns

. Ensure

lobby appearance, guest experience, and hospitality standards

are maintained. Assist in

cashiering, guest data verification, and maintaining guest profiles

. Uphold the hotel's brand image and provide excellent

customer service at all times

.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Work Location: In person