Job Description

- Ensure exceptional customer service and resolve guest complaints in a professional and courteous manner.

- Manage front office operations, including check-in, check-out, room assignments, and key control.

- Monitor and control room inventory, rates, and availability.

- Handle guest requests, including room changes, upgrades, and special requests.

- Coordinate with other departments, such as housekeeping, maintenance, and food and beverage, to ensure seamless service delivery.

- Maintain accurate records and reports, including guest registration cards, room assignments, and incident reports.

- Ensure compliance with hotel policies, procedures, and standards.

- Operate the Operational Software "EASY ABSOLUTE" and other front office systems.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Application Question(s):

Experienced in working with MS Excel
Language:

English (Required)
Work Location: In person

Expected Start Date: 20/07/2025