Job Description

Job Opportunity at MYSA Mistysky Suit - Lakkidi, Wayanad ( A Unit of Flora Hospitality Group)

We are excited to announce an opening for a Front Office Associate at our newly launched Business Class Hotel - MYSA Mistysky Suit, located in the beautiful hill station of Lakkidi, Wayanad.

Be part of a dynamic team under the reputed Flora Hospitality Group and help us deliver exceptional guest experiences from day one.

Duties & Responsibilities :

Manage the process of checking guests in and out. Handle reservations made via phone or online platforms. Verifying guests' payment methods during check-in. Assigning rooms to guests and informing them of any specials offered. Registers guests and manages the rooming chart. Organizing transport services for guests at their request. Providing guests with information about the property & Up sell additional facilities and services, when appropriate. Deliver consistent, high-level service to guests. Contributes to the smooth and efficient running of the Reception within the Rooms division.

Required Experience and Qualifications :

Minimum of 1 years of experience in a similar role at a 3-star or 4-star Hotel / Resort. A relevant degree or diploma in Hospitality or Tourism Management is preferred. Good customer service, communications and interpersonal skills are a must. Experience in handling C Form procedures for foreign guests is essential. Freshers having relevant degree or diploma in Hospitality or Tourism Management will also be considered.
Job Type: Permanent

Benefits:

Food provided Health insurance Paid sick time Paid time off Provident Fund
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

Application Deadline: 01/09/2025
Expected Start Date: 15/09/2025