We are pleased to announce an opening for the position of
Front Office Associate (Male & Female)
at
Flora Vythiri Resort, Wayanad
.
We are excited to announce an opening for a Front Office Associate (Male & Female ) at Flora Vythiri Resort - Wayanad
Key Responsibilities:
Handle guest check-ins and check-outs smoothly and professionally.
Manage reservations via phone, email, and online booking platforms.
Verify guest payments and ensure all registration formalities are completed.
Assign rooms and brief guests on hotel services and special offers.
Register guests and update the rooming chart.
Assist in arranging transport and other concierge services.
Provide accurate information about the property and local attractions.
Promote and upsell hotel services and amenities where suitable.
Maintain consistent service standards and guest satisfaction.
Support the efficient operation of the Reception as part of the Rooms Division.
Required Experience and Qualifications :
Minimum 1 - 2 years of experience in a similar role at a 3-star or 4-star hotel / Resort.
Diploma/Degree in Hospitality or Tourism Management preferred.
Strong customer service, communication, and interpersonal skills.
Experience in handling C-Form registration for foreign guests is essential.
Freshers with the right educational background are welcome to apply.
Share your resume to WhatsApp: +91 6235593000
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Food provided
Health insurance
Leave encashment
Paid time off
Provident Fund
Education: