Job Description

Greeting guests

: Welcoming guests in a professional and warm manner

Assisting with check-in and check-out

: Helping guests with the check-in and check-out processes

Providing information

: Offering information about the hotel's services, facilities, and local attractions

Handling guest inquiries

: Responding to guest requests and inquiries, including special arrangements and room preferences

Managing appointments

: Managing appointments

Answering phones

: Taking phone calls

Billing

: Handling billing

Solving complaints

: Addressing any possible complaints

Maintaining records

: Keeping updated records of bookings, payments, and guests

Managing mail or deliveries

: Managing mail or deliveries

Overseeing security

: Sometimes overseeing basic security or access control

Collaborating with housekeeping

: Working with housekeeping to ensure rooms are clean and tidy

Processing cancellations and modifications

: Processing cancellations and modifications, and relaying this information to the front desk

Processing advance deposits

: Processing advance deposits on reservations
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Microsoft Office: 1 year (Preferred) total work: 1 year (Preferred)
Language:

Hindi (Preferred) English (Required)
Work Location: In person