Greet guests and assist with check-in/check-out procedures
Manage room reservations, cancellations, and modifications
Handle guest inquiries via phone, email, and in person
Maintain accurate records of guest information and billing
Coordinate with housekeeping and maintenance for room readiness
Resolve guest complaints or escalate to supervisors when needed
Promote hotel services and upsell amenities
Monitor lobby cleanliness and maintain a welcoming atmosphere
Process payments and maintain shift reports
Ensure compliance with hotel policies and safety standards
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ?15,000.00 - ?23,000.00 per month
Benefits:
Paid sick time
Provident Fund
Schedule:
Day shift
Morning shift
Night shift
Rotational shift
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
Expected Start Date: 01/08/2025
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