Front Office Associate

Year    Kottayam, KL, IN, India

Job Description

Responsibilities of the role:

Guest Interaction:

Greeting and checking in guests, handling reservations, and assisting with inquiries.

Administrative Tasks:

Managing phone calls, emails, and processing payments.

Problem-Solving:

Addressing guest concerns, resolving issues, and ensuring customer satisfaction.

Collaboration:

Coordinating with housekeeping, maintenance, and food & beverage departments.

Technical Skills:

Using hotel management software, reservation systems, and office productivity tools.
Job Types: Full-time, Fresher

Pay: ?15,000.00 - ?30,000.00 per month

Benefits:

Food provided Provident Fund
Schedule:

Day shift Morning shift Night shift Rotational shift Weekend availability
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3713799
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kottayam, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year