Job Description

Greeting and assisting guests and visitors, acting as the first point of contact for any queries or issues. Processing guest arrivals and departures, including room assignments, key issuance, and settlement of bills. Handling incoming calls and managing guest reservations using specialised hotel or office software systems. Answering phone calls, receiving messages, and coordinating with other departments to ensure smooth operations. Sorting mail, managing incoming correspondence, and handling other clerical duties. Maintaining a clean, organised, and professional reception area. Addressing guest complaints or issues to ensure satisfaction and exceed expectations.
Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Commuter assistance Flexible schedule Food provided Paid time off Provident Fund
Experience:

Front desk: 1 year (Required)
Language:

English (Required)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location: In person