Job Description

Greet and welcome guests upon arrival with a warm and professional demeanor. Handle check-in and check-out procedures efficiently and accurately. Address and resolve guest complaints and concerns promptly, ensuring complete guest satisfaction. Provide information about the resort's facilities, services, and local attractions. Manage reservations and room assignments, ensuring accurate booking details and special requests are handled. Maintain up-to-date records of guest information and transaction details. Process payments and handle billing inquiries with precision. Communicate effectively with guests and team members, both verbally and in writing. Coordinate with the Front Office Manager on special requests and any operational issues. High school diploma or equivalent required; a degree in Hospitality Management or related field is preferred. Previous experience in a front office or guest services role within a resort or hotel setting is highly desirable (2-3 years of experience preferred).
Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

Food provided Health insurance Paid time off Provident Fund
Education:

Diploma (Preferred)
Experience:

total work: 1 year (Preferred)
Work Location: In person