Job Description

Greet and welcome guests with a warm, friendly, and professional demeanor. Handle guest check-ins and check-outs swiftly and accurately. Provide information about hotel services, amenities, and local attractions. Handle guest inquiries, requests, and complaints with efficiency and courtesy. Maintain updated records of bookings, payments, and guest profiles. Ensure proper communication and coordination with housekeeping, concierge, and other departments. Process payments and maintain accurate billing records. Uphold hotel policies, procedures, and quality standards. Handle telephone calls and email correspondence professionally. Assist in training and guiding junior front office staff when required.
Job Types: Full-time, Permanent

Pay: ?14,000.00 - ?17,000.00 per month

Benefits:

Food provided Provident Fund
Schedule:

Rotational shift
Language:

Hindi (Preferred) English (Required)
Work Location: In person