Job Description

? Handle challenging situations with guests diplomatically.

? Maintain a high level of output and quality regardless of the task load.

? Take initiative and act quickly to deliver projects in a professional manner.

? Take action to ensure overall success of department / organization.

? Coordinate with other departments - HK, Engg, F&B, and Accounts

? Looking after the working condition of equipment at FO

? Control FO cash / IOU clearance

? Taking handover from previous shift

? Assigning rooms for the arrivals. Conduct the check-in /check-out procedure as per the established standards of the company

? C form deposits

? Monitoring the house position, room reservations and room blockings (current and next shift)

? Ensuring approved billing, cashiering and accounting practices are followed

? Ensuring that guest complaint is promptly resolved to the entire satisfaction of the guest.

Job Type: Full-time

Pay: ?11,000.00 - ?15,000.00 per month

Benefits:

Food provided Health insurance Paid sick time Paid time off Provident Fund
Schedule:

Day shift Evening shift Morning shift Night shift Rotational shift
Supplemental Pay:

Commission pay
Education:

Higher Secondary(12th Pass) (Required)
Experience:

Microsoft Office: 1 year (Required)
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person