Job Description

1. Check-in and Check-out: Manage the check-in and check-out process for guests, ensuring a smooth and efficient experience.

2. Guest Services: Provide excellent Guest service, respond to guest inquiries, and resolve any issues or complaints.

3. Room Assignments: Assign rooms to guests, taking into account room preferences and availability.

4. Reservation Management: Manage room reservations, including taking reservations, modifying bookings, and cancelling reservations.

5. Payment Processing: Handle payment transactions, including processing credit card payments and handling guest billing.

6. Key Card Management: Issue and manage key cards for guest rooms.

7. Communication: Communicate effectively with other hotel departments, such as housekeeping and F&B, to ensure seamless service delivery.

8. Guest Information: Maintain accurate and up-to-date guest information, including registration details and payment records.

9. Hotel Procedures: Follow hotel policies and procedures, ensuring compliance with standards and regulations.

10. Multitasking: Handle multiple tasks simultaneously, prioritizing tasks to ensure efficient front office operations.

Job Type: Full-time

Pay: ?15,086.00 - ?17,605.77 per month

Benefits:

Food provided Provident Fund
Schedule:

Day shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person