Job Description

Role Summary:

A Front Office Associate is the first point of contact for clients, visitors, and vendors. They handle reception duties, provide administrative support, and ensure smooth day-to-day operations of the office.

Key Responsibilities:

Great and welcome clients, visitor's and guests in a professional manner. Answer, screen, and forward phone calls; handle enquires efficiently. Manage reception area, ensuring cleanliness and a presentable environment. Maintain appointment schedules, meeting room bookings, and visitor's records. Handle incoming and outgoing mail, courier and office communication. Support administrative tasks such as data entry, filing, photocopying and scanning. Coordinate with internal departments for smooth communication flow. Maintain records of office supplies and assist in procurement when required. Provide basic information about the company, products, or services to visitor's. Assist HR/Accounts team with clerical support as needed.

Skills Required:

Excellent communication & interpersonal skills Proficiency in Tally & MS Office (Word, Excel, Outlook) Strong organizational and multitasking abilities Pleasant personality with customer- centric approach. Ability to handle pressure with professionalism

Qualification:

Graduate/Diploma in any discipline (preferably with training in office administration or front desk management). 0-2years of experience in front office/reception/admin roles. Good communication skills in English and Malayalam Must be based in Cochin or willing to relocate
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

Edapally, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Willingness to travel:

25% (Preferred)
Work Location: In person