Front Office Associate Job in Sumi Yashshree Hotels and Resorts

Front Office Associate

Year Darjiling, WB, IN, India

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Job Description

We are looking for a friendly, well-groomed, and customer-oriented Front Office Associate to be the first point of contact for our guests. The ideal candidate will ensure a smooth check-in and check-out process while delivering exceptional guest service in line with hotel standards.

Responsibilities:

Greet guests warmly and assist with check-in and check-out procedures

Respond to guest inquiries, requests, and complaints professionally

Maintain accurate guest records

Coordinate with housekeeping and other departments for room availability

Handle billing, payments, and cash/card transactions accurately

Answer phone calls, emails, and manage front desk communication

Ensure the front desk area is clean, organized, and presentable

Follow hotel policies, procedures, and safety standards

Job Type: Full-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

Flexible schedule Provident Fund
Work Location: In person

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Job Detail

Job Id

JD5056024
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

Darjiling, WB, IN, India
Education

Not mentioned
Experience

Year

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