Job Description

Job Title: Front Office Associate - Boutique Property, Gular (Near Shivpuri, Uttarakhand)

Note : Male candidates preferred.

Role Overview:

The Front Office Associate will be the face of our boutique property in Gular, ensuring warm, personalized guest interactions and seamless front-desk operations. The role requires someone who can create a memorable guest experience while maintaining the charm and service standards of a boutique stay.

Key Responsibilities:

Welcome guests with a warm, personalized approach and assist with check-ins/check-outs. Manage guest inquiries (in person, via phone, and email) and provide accurate information about the property and local attractions in Gular. Coordinate with housekeeping, kitchen, and operations teams to ensure smooth guest service. Maintain guest records, reservation details, and billing accuracy. Handle feedback, special requests, and minor guest concerns proactively. Assist with local recommendations, travel arrangements, and on-ground support. Ensure the reception and common areas remain clean, organized, and guest-ready at all times. Maintain daily front office reports and basic administrative tasks.

Skills & Requirements:

Excellent communication skills and a guest-oriented mindset. Warm personality with the ability to build rapport with guests. Familiarity with hotel management systems (or willingness to learn). Ability to multitask and handle busy check-in/check-out periods smoothly. Previous experience in hospitality or boutique properties is an advantage. Local knowledge of Gular and surrounding areas is preferred.
Job Type: Full-time

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

Food provided
Work Location: In person