Job Description

Manage check-ins/check-outs, assign rooms, issue keys, and ensure smooth billing and payment processing.

Handle guest inquiries, requests, complaints both in person and via phone or email - providing prompt and professional resolutions .

Maintain up-to-date reservation records, process modifications and cancellations accurately.

Coordinate with housekeeping, maintenance, bell, and other departments to ensure rooms are ready and guest needs are anticipated.

Provide guests with information about hotel amenities, local attractions, dining, and transportation.

Operate front desk systems, manage room key issuance, run daily reports, and handle shift audits.

Manage cash drawer: process all payment types (cash, credit, voucher), balance at shift's end, and prepare reports.

Maintain a clean, organized reception area, restock supplies, and uphold professional appearance standard.

Job Type: Full-time

Pay: ?9,036.25 - ?26,240.20 per month

Benefits:

Food provided Leave encashment Provident Fund
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

Expected Start Date: 01/08/2025