Job Description

Handle challenging situations with guests diplomatically.


Maintain a high level of output and quality regardless of the task load.


Take initiative and act quickly to deliver projects in a professional manner.


Take action to ensure overall success of department / organization.


Coordinate with other departments - HK, Engg, F&B, and Accounts


Looking after the working condition of equipment at FO


Control FO cash / IOU clearance


Taking handover from previous shift


Assigning rooms for the arrivals. Conduct the check-in /check-out procedure as per the established standards of the company


C form deposits


Monitoring the house position, room reservations and room blockings (current and next shift)


Ensuring approved billing, cashiering and accounting practices are followed


Ensuring that guest complaint is promptly resolved to the entire satisfaction of the guest.

Job Type: Full-time

Pay: ₹11,000.00 - ₹14,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:

• Commission pay

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Microsoft Office: 1 year (Required)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person