Job Description

Greeting and guest services:

Greet and welcome guests and visitors in a friendly and professional manner. Provide information on services, facilities, and local attractions, and promptly address any inquiries, requests, or complaints.

Check-in and check-out procedures:

Handle guest registration and check-in by verifying information, processing payments, and issuing room keys or access cards. Facilitate the check-out process, settle bills, and ensure a seamless departure.

Reservations and communication:

Process reservations, cancellations, and modifications. Answer and direct incoming phone calls, manage email correspondence, and relay messages to staff and guests.

Administrative tasks:

Maintain accurate records of guest interactions and transactions. Manage incoming and outgoing mail and deliveries and perform general clerical duties like data entry and filing.

Cash handling and billing:

Accurately handle cash and credit card transactions. For hotel positions, this includes managing cash floats and preparing bills for guests.

Coordination and support:

Work with other departments, such as housekeeping, maintenance, and concierge, to ensure guest requests are met and operations run smoothly.

Maintaining the front desk area:

Keep the reception area tidy, presentable, and well-stocked with necessary supplies and materials.

Safety and security:

Follow all security procedures and protocols, including monitoring visitor logs and managing access to the building.
Job Type: Full-time

Pay: ₹11,000.00 - ₹14,000.00 per month

Benefits:

Commuter assistance Flexible schedule Food provided Health insurance Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Ahmadnagar, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person