Job Description

Key Responsibilities:

Greet and assist walk-in students and visitors in a professional and friendly manner. Make outbound calls to prospective students from leads provided. Provide course information, admission criteria, and respond to inquiries via phone, email, chat, and in person. Follow up with interested candidates to convert inquiries into admissions. Schedule counseling sessions and coordinate with the admissions or academic team. Maintain student inquiry logs and update records in the CRM system. Support the admissions team in processing application forms and required documents. Ensure the reception area is clean, welcoming, and organized. Handle incoming calls and direct them to the appropriate department. Assist with general administrative and clerical tasks. Use

modern tools and technologies

(like

ChatGPT

,

Google Workspace

,

MS Word

,

MS Excel

, and

CRM dashboards

) for daily communication, data entry, and report preparation. Maintain and manage digital communication channels (such as WhatsApp, web chat, or inquiry forms).

Contact companies and organizations for student placement opportunities

and maintain professional relationships with industry partners.

Promote and sell institution-related software or digital services

to clients and partner companies.

Required Qualifications:

Minimum a

Degree in any field

(preferred).

0-2 years of experience

in front desk, telecalling, admissions, or sales support.
(Freshers with good communication skills can also apply)

Good spoken communication in

English and Malayalam

(or local language).

Basic computer knowledge

-- MS Office (Word, Excel), Email, Data Entry. Confident, polite, and customer-focused personality. Ability to handle multiple tasks efficiently.

Preferred Skills:

Experience in

educational institutions

,

admission

,

placement coordination

, or

software sales

. Familiarity with

student databases

or CRM tools. Comfortable using

ChatGPT or similar tools

for drafting messages, emails, and reports. Strong communication, negotiation, and relationship-building skills. Positive attitude with problem-solving ability.

Working Hours:

Monday to Saturday,

9:00 AM - 6:00 PM

(adjustable as per institutional requirements).

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Application Question(s):

Are you located in Muvattupuzha or Near By Perumbavoor, Kerala? Are you located in Aluva or Near By Perumbavoor, Kerala? Are you located in Kothamangalam or Near By Perumbavoor, Kerala?
Language:

Malayalam (Required) English (Preferred)
Location:

Perumbavoor, Kerala (Preferred)
Work Location: In person