Job Description

Job Summary

We are looking for a young and energetic guest service relationship candidate who will assist for the office work and Hotel operations.

Responsibilities and Duties

The Candidate shall be responsible for

1) Full Guest service relationship which included the following

Create a warm and welcoming arrival for guests,

Listen and understand requests or needs of the guests, respond with appropriate actions, solution and them provide accurate information.

Receive special requests from guests and respond appropriately or forward requests to appropriate department for their actions.

Promptly answer the telephone and email inquiries of guests and agencies

2) Registers guests with FRRO i.e. C form (we will provide training for this)

3) Preparation of Bill and accepting Payments from guest and do all Basic office Work like preparation of rooming chart (arrival list) maintenance of records, Files and documents, liaison with banks, Service providers, Government office as and when required

4) Maintain Coordination with other departments like maintenance, purchase, housekeeping, kitchen etc. for smooth and efficient running of hotel operations.

5) Look after and control the day to day hotel operations and also responsible for such other works as may be allotted to him.

Required Experience, Skills and Qualifications

The candidate

1. Should be Graduate in Commerce or Science or computers

2. Have good Knowledge of Computer i.e. MS Word, MS Excel and Internet and Basic knowledge of relevant information technologies

3. Must speak and understand English

4. Learn all essential aspects of our hotel operations.

Benefits

Food, Accommodation and Other Benefits

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Flexible schedule Food provided
Schedule:

Day shift Rotational shift
Work Location: In person