Job Description

A front office is the public-facing area of an organization, serving as the first point of contact for clients, visitors, and customers, and is responsible for managing reception, administrative tasks, and ensuring a welcoming atmosphere. Its core functions include greeting visitors, answering phones, handling inquiries, managing mail and appointments, maintaining the reception area, and providing administrative and logistical support. Key skills for front office staff include strong communication, organization, technology proficiency, and a customer-service-oriented attitude. Key Responsibilities:

Customer Service:

Greet visitors, answer phones, and direct calls and people to the appropriate departments or individuals.

Administrative Support:

Handle mail, schedule appointments, manage calendars, and perform general administrative tasks like filing and data entry.

Information Hub:

Act as a central point of information for the organization, providing assistance and answering questions from clients and guests.

Reception Area Management:

Keep the reception area clean, organized, and inviting.

Logistics:

Sign for deliveries, manage office supplies, and assist with other logistical tasks.

Professional Representation:

Project a positive and professional image of the company.
Required Skills:

Communication:

Excellent verbal and written communication skills are essential for interacting with various people.

Organization:

The ability to manage multiple tasks, maintain schedules, and keep the reception area organized is crucial.

Customer Service:

A friendly, helpful, and welcoming demeanor is vital to creating a positive experience for visitors and clients.

Technical Proficiency:

Comfort with office equipment such as phones, computers, printers, and various software like Microsoft Office.

Problem-Solving:

The ability to handle complaints and resolve issues efficiently.
Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹22,000.00 per month

Education:

Bachelor's (Preferred)
Experience:

4 y: 1 year (Preferred)
Language:

tamil , english, (Preferred)
Location:

Rs Puram, Coimbatore, Tamil Nadu (Preferred)
Work Location: In person