Job Description

We are seeking a friendly, organized, and customer-focused Front Office Assistant to join our hospitality team. As the first point of contact for guests, you will play a key role in delivering exceptional service and ensuring smooth front desk operations.

Key Responsibilities:

Greet guests warmly and professionally upon arrival Manage check-in and check-out procedures efficiently Handle guest inquiries, reservations, and complaints with care Coordinate with housekeeping and other departments to ensure guest satisfaction Maintain accurate records and process payments Uphold hotel policies and ensure a welcoming lobby environment

Qualifications:

Any degree / Higher Secondary school diploma or equivalent; hospitality certification is a plus Excellent communication and interpersonal skills Basic computer proficiency (MS Office, hotel management software) Ability to multitask and remain calm under pressure Previous experience in hospitality or customer service preferred
Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

Food provided Paid time off Provident Fund
Work Location: In person