Position: Guest Service Associate - Reception (Sr. GSA)
Location:
La Nature Hotels & Resorts, Sikar, Rajasthan
Industry:
Hospitality / Front Office
Experience Required:
2-4 years in front office or guest handling roles
Employment Type:
Full-Time
Job Overview:
La Nature Hotels & Resorts is looking for a well-groomed, professional, and guest-focused
Senior Guest Service Associate (Reception)
to join our front office team. The ideal candidate will serve as the face of the resort, ensuring smooth check-in/check-out procedures and delivering a warm, welcoming experience to all guests.
Key Responsibilities:
Handle guest arrivals, departures, and reservation processes efficiently
Provide accurate information about rooms, services, and local attractions
Address guest requests, feedback, and complaints with a courteous attitude
Coordinate with housekeeping, F&B, and other departments for seamless service
Maintain records, billing, and daily reports as per SOP
Requirements:
Degree/Diploma in Hotel Management or related field
2-4 years of experience in front office or guest relations
Excellent communication skills in English and Hindi
Familiarity with PMS (Property Management Systems) preferred
Pleasing personality, confident demeanor, and problem-solving mindset
Why Join La Nature?
Become part of Rajasthan's leading eco-luxury retreat, where hospitality meets elegance. Enjoy a professional work environment, growth opportunities, and the chance to engage with guests from across India and abroad.