Job Description

Educational Qualification: Graduate in any stream.

Experience: 2 - 3 years of experience

CTC Range: 2.5 - 3 LPA

We're seeking a skilled and friendly Front Office Executive to join our team at GG Goenka Healthcare Pvt Ltd.

You will manage the front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

Your role

o Handle the front desk and maintain visitor records.

o Maintain Daily attendance records of the employees.

o Handle IVR/landline Calls and provide appropriate guidance.

o Manage administrative chores and organisational tasks.

o Create a welcoming, professional environment for clients and customers.

Required skills and qualifications

o Bachelor's degree in any field.

o Excellent communication and interpersonal skills.

o Ability to prioritise tasks and great organisational capabilities.

o Competency in managing time and solving everyday problems.

o Customer-oriented mindset with a passion for providing exceptional service.

o Fluency in both English & Hindi.

Preferred skills and qualifications

o 2-3 years of experience in a similar job or other customer-facing roles.

o Proficiency in using computers and other office equipment.

o Willingness to work in a fast-paced environment with multitasking ability.

o Basic knowledge of Microsoft Office (MS Word and MS Excel).

Job Types: Full-time, Permanent

Pay: ₹240,000.00 - ₹300,000.00 per year

Benefits:

Cell phone reimbursement Health insurance
Work Location: In person