We are looking for a highly motivated and enthusiastic Front Office Associate to join our team. The ideal candidate should have 0-1 year of experience in the hospitality industry.
Roles and Responsibility
Manage front office operations, including reception, concierge, and bell captain duties.
Provide exceptional customer service to guests and ensure their satisfaction.
Handle guest complaints and resolve issues professionally.
Coordinate with other departments for seamless service delivery.
Maintain high standards of cleanliness and organization in the front office area.
Develop and implement effective communication strategies with colleagues and guests.
Job Requirements
Any graduate degree from a recognized institution.
Excellent communication and interpersonal skills.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Familiarity with front office software and systems is an advantage.
Ability to maintain confidentiality and handle sensitive information.
Freshers are welcome to apply.
Job Types: Full-time, Permanent
Pay: ?13,000.00 - ?16,000.00 per month
Benefits:
Food provided
Health insurance
Provident Fund
Work Location: In person
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