serves as the first point of contact for all visitors and callers while providing comprehensive administrative support to ensure smooth and efficient office operations. This role is key to maintaining a professional front office environment and assisting various departments with routine administrative tasks. The position combines customer service, organizational coordination, and office management responsibilities, contributing to overall workplace efficiency and a positive company image.
KEY ACCOUNTABILITIES/ RESPONSIBILITIES:
Front Office Management:
Greet and assist visitors, clients, and employees in a professional and courteous manner.
Manage the reception area to ensure it is clean, organized, and presentable at all times.
Answer, screen, and route incoming phone calls to the appropriate departments or individuals.
Maintain visitor logs and issue visitor passes as per company protocol.
Handle incoming and outgoing courier packages and mail efficiently.
Administrative Support:
Perform general administrative tasks including filing, photocopying, scanning, and data entry.
Maintain and manage office supplies, stationery, and pantry stock; coordinate with vendors for replenishment.
Assist HR/admin teams with documentation, record-keeping, and onboarding support when required.
Management of housekeeping team and monitor the house keeping activities.
Office Coordination:
Coordinate with facility management for maintenance and office repairs.
Maintain records of utility bills, vendor contracts, and other administrative files.
Ensure adherence to security, health, and safety protocols in the front office and reception areas.
Assist in organizing internal events, workshops, or employee engagement activities.
Other Duties:
Provide support to other departments as needed on various administrative tasks.
Take initiative to improve administrative systems and procedures for better efficiency.
QUALIFICATIONS, SKILLS & EXPERIENCE
Educational Requirements:
Bachelor's degree in any stream.
Excellent communication and interpersonal skills.
Strong negotiation and presentation abilities.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office.
Preferred & Skills:
Minimum 2-3 years of relevant Experience.
Languages known - Hindi, English
Personal Attributes & Behavioural traits:
Ability to work with minimal supervision and manage time effectively.
Ability to quickly learn new processes and systems.
Excellent communication skills and having can do attitude.
Confident and self-motivated professional with self-initiation skills.
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Yearly bonus
Work Location: In person