Job Title: Front Office Assistant - Hospitality / Resort Industry
Location: Dhirapatana, Dhenkanal, Odisha
Job Type: Full-Time
Experience Level: 3-4 Years
Salary: INR (12,000 - 20,000)
Start Date: ["As soon as possible"]
About Us
Satyanarayan Eco Resort & Water Park is a fast-growing Eco Resort & Water Park stands as one of the best eco-retreats in Odisha, offering an exquisite blend of luxury and nature. As a premier eco-resort in Odisha, we provide opulent accommodations with breathtaking views of the surrounding natural beauty, ensuring a tranquil escape from the everyday hustle.
Satyanarayan Eco Resort & Water Park is one of the best resorts in Odisha and an ideal eco retreat for families, friends, and groups. We strive to make your stay unforgettable by exceeding expectations.
As we expand, we're looking for a detail-oriented Front Office Assistant to join our team.
Key Responsibilities:
Greet and assist guests with check-in, check-out, and general inquiries in a friendly and professional manner.
Manage reservations, room allocations, and guest requests efficiently.
Handle phone calls, emails, and other communication promptly.
Coordinate with housekeeping and other departments to ensure smooth operations.
Maintain accurate guest records and billing information.
Resolve guest complaints or escalate issues to management when required.
Uphold the highest standards of customer service and hospitality.
Qualifications:
Diploma or Bachelor's degree in Hospitality, Tourism, or related field preferred.
1-3 years of experience in the hospitality industry; prior resort experience is highly desirable.
Strong communication and interpersonal skills.
Proficiency in front office systems and property management software (e.g., Opera, IDS, or similar).
Ability to multitask, stay organized, and work under pressure.
A positive attitude, professional appearance, and commitment to guest satisfaction.
What We Offer
Diploma or Bachelor's degree in Hospitality, Tourism, or related field preferred.
1-3 years of experience in the hospitality industry; prior resort experience is highly desirable.
Strong communication and interpersonal skills.
Proficiency in front office systems and property management software (e.g., Opera, IDS, or similar).
Ability to multitask, stay organized, and work under pressure.
A positive attitude, professional appearance, and commitment to guest satisfaction.
How to Apply
Submit your CV and a brief cover letter outlining your relevant experience and why you're interested in the role.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?20,000.00 per month
Benefits:
Food provided
Work Location: In person
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