Job Description

We are seeking a professional and experienced Front Office Assistant (Male) to join our team at our well-established 4-star hotel in Ernakulam. The ideal candidate should be highly presentable, guest-focused and skilled in managing front office operations efficiently.

Key Responsibilities:

Oversee all front desk operations and ensure smooth check-in/check-out process. Attending phone calls and direct front desk enquiries. Handle guest queries and resolve complaints promptly. Coordinate with housekeeping, F&B and other departments. Ensure compliance with hotel policies and standards. Maintain reservation systems and manage room inventory.
Job Type: Full-time

Pay: ?13,000.00 - ?19,000.00 per month

Benefits:

Food provided Leave encashment
Application Question(s):

Strong Communication and interpersonal skills
Proficient in hotel management software and MS Office

Experience:

Front desk: 1 year (Required)
Work Location: In person