Job Description

Male candidates Only.

We are looking for candidates who are interested in long-term growth with the organization

Aywa Hospitality is preparing to launch a new

boutique hotel

in Edapally, Kochi, offering a modern stay experience .We are hiring a

Front Office Executive

to join our opening team and help build a smooth, system-driven hotel operation..

In this role, you will handle reception activities, guest check-in/check-out, reservations, PMS operations, OTA coordination, housekeeping communication, and guest support. You will also assist in maintaining service standards, reporting daily operations, and ensuring a welcoming experience for every guest.

We welcome both freshers and experienced candidates who have good communication skills, basic computer knowledge, and a positive, respectful attitude. Training will be provided on workflows, SOPs, PMS usage, and service procedures.

Salary & Benefits

Attractive monthly salary Food allowance provided Free staff accommodation provided Training will be provided

:

1. Front Desk Operations

Handle guest check-in and check-out, collect ID and payments, and ensure a smooth welcome experience.

2. Reservations & PMS

Manage bookings, update availability, and respond to OTA and phone enquiries using the PMS.

3. Guest Service

Assist guests politely, provide information, handle basic complaints, and collect feedback / reviews.

4. Daily Reporting

Update daily check-ins, sales, expenses, and share end-of-day reports with management.

5. Housekeeping Coordination

Ensure rooms are clean and ready; update housekeeping; report any issues or maintenance needs.

6. Laundry & Stock Monitoring

Supervise linen/laundry movement and keep track of basic inventory items (amenities, supplies).

7. Reception Cleanliness

Keep the front desk neat, organized, and presentable at all times.

Requirements

Qualification: Diploma / Degree or above Freshers or Experienced (both considered) Good communication & basic computer skills Polite, well-presented, and responsible attitude Willing to work in flexible shifts
Day & Night Shifts (Rotational)

Job Types: Full-time, Permanent, Fresher

Pay: ?13,000.00 - ?16,000.00 per month

Application Question(s):

Are you looking for a long-term opportunity to grow with the company?
Shift availability:

Day Shift (Preferred) Night Shift (Preferred)
Work Location: In person