Job Description

About Us:

Vedha Medi Guidance Pvt Ltd is a leading educational consultancy committed to guiding students in making informed career choices and securing admissions into reputable academic institutions. We pride ourselves on delivering personalized support, reliable information, and professional assistance to students and parents throughout the admission process.

Job Summary:

We are seeking a dynamic and customer-focused

Front Office Assistant

to be the first point of contact for our clients. The ideal candidate will play a vital role in creating a welcoming environment while handling administrative and client support responsibilities efficiently. This position is ideal for individuals with excellent communication skills, a pleasant demeanor, and a passion for working in the education sector.

Key Responsibilities:

Greet and assist walk-in clients, students, and parents in a professional and courteous manner Manage front desk operations including phone calls, emails, and inquiries Provide accurate information about academic programs and admission procedures Handle student registrations and documentation for admissions Maintain daily attendance logs and student interaction records Follow up with prospective leads through tele-calling and messaging Assist the counseling and admissions team with backend support Build rapport with students and parents to ensure a supportive and trustworthy experience Coordinate appointments and schedule meetings for educational consultations Maintain a clean and organized front office environment

Required Skills and Qualifications:

Graduate in any discipline (preferably with experience in customer support or front office roles) Strong verbal and written communication skills in English and regional language Proficient in MS Office (Word, Excel, Outlook) and basic computer operations Friendly, approachable personality with a professional attitude Ability to multitask and manage time effectively Prior experience in educational consultancy or academic front office is an added advantage

Benefits:

Competitive salary

Job Location:

Sasthamangalam

Working Hours:

10:00 AM to 6:00 PM, Monday to Saturday

How to Apply:

Interested candidates can apply via Indeed.

Job Type: Full-time

Pay: ?12,000.00 - ?20,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person

Expected Start Date: 01/06/2025