Job Description

Hotel Aananda wellness and resorts, located at Nidle Dharmasthala offering an inventory of 42 guest rooms along with Wellness centre, banquet facility and dining options serving Indian , Italian , Chinese and continental cuisines is looking for Front office Assistance / Associate

Prime Function:

Responsible for daily administration, meeting and greeting visitors, dealing with guest queries and complaints Maintain high standards of guest service at the Reception desk .

Duties & Responsibilities:

Greet guests and visitors in a friendly and professional manner. Answer phone calls and emails in a timely and efficient manner Handle guest inquiries and complaints in a prompt and professional manner Process payments and maintain financial records Maintain front office area in a clean and organized manner Work independently and as part of a team Other Duties as assigned

Qualifications:

Should have any degree, diploma or equivalent Excellent guest service skills Strong communication skills, both verbal and written Ability to work independently and as part of a team Ability to handle stressful situations calmly and professionally Proficiency in Microsoft Office ,Word , Excel
Language:

Kannada English / Hindi / Tamil/Telugu/Malayalam
Job Types: Full-time, Fresher

Pay: ₹8,000.00 - ₹10,000.00 per month

Benefits:

Food provided Paid time off
Ability to commute/relocate:

Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

Work: 1 year (Preferred) total work: 1 year (Preferred)
Language:

English (Preferred) Kannada (Preferred)
Work Location: In person