Front Office Assistant (FOA) - Job Role Overview:Key Responsibilities:
Reception Duties:
Greet and assist visitors or clients.
Answer and direct phone calls.
Handle front desk operations efficiently.
Administrative Support:
Maintain records and files.
Schedule appointments and meetings.
Assist with data entry and basic documentation.
Communication Handling:
Receive and sort mail and deliveries.
Respond to emails and inquiries.
Coordinate with other departments as needed.
Customer Service:
Address client or visitor queries.
Maintain a pleasant and professional demeanor.
Support in resolving customer concerns.
Office Management Assistance:
Monitor and manage inventory of office supplies.
Ensure the reception area is tidy and organized.
Assist with basic HR or accounts tasks if required.
Skills Required:
Good communication and interpersonal skills.
Basic computer knowledge (MS Office, emails, etc.).
Organizational and multitasking abilities.
Professional appearance and behavior.