Job Description

Note-

Only candidates with prior experience in the hospitality/hotel industry will be considered

Non-hospitality background candidates will not be shortlisted

Job Summary

We are looking for a courteous, well-groomed, and customer-focused

Front Office Concierge

to deliver exceptional guest service. The ideal candidate will assist guests with information, reservations, travel arrangements, and special requests, ensuring a pleasant and memorable experience throughout their stay.

Key Responsibilities

Greet guests warmly and assist them upon arrival and departure Handle guest inquiries, requests, and complaints professionally Provide information on hotel facilities, services, and local attractions Assist guests with travel arrangements, transportation, and tour bookings Coordinate with housekeeping, front office, and other departments for guest needs Manage concierge desk operations smoothly and efficiently Maintain records of guest requests and follow up to ensure satisfaction Ensure a high standard of service, etiquette, and grooming at all times
Required Skills & Qualifications

Graduate or Diploma in Hotel Management (preferred) 1-3 years of experience in Front Office / Concierge / Guest Services Excellent communication and interpersonal skills Strong customer service orientation Ability to multitask and work under pressure Knowledge of local attractions, restaurants, and transport services Proficiency in MS Office and basic hotel software (preferred)
Preferred Candidate Profile

Background from hotel or hospitality industry Presentable, polite, and service-driven personality Comfortable with rotational shifts and a 6-day working environment
Job Type: Full-time

Pay: ₹10,673.96 - ₹35,000.00 per month

Work Location: In person